keyshlavazquez8961 keyshlavazquez8961
  • 19-10-2017
  • Business
contestada

Customer service research shows that ____ of customers defect from a company because they were treated with an attitude of indifference.

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Kalahira
Kalahira Kalahira
  • 29-10-2017
68% of customers defect from a company because they were treated with an attitude of indifference. Empathy from customer service associates plays a critical role with retaining customers.
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